What is Return Management Platform?

 

ReturnGOs are the best product in the industry to help companies improve their customer service. Their unique selling proposition, or RGP, is an artificial intelligence system that supports returns through the automation of return handling processes. It provides a single-use application that manages return requests and alerts exchange administrators when a refund request comes in. It also encourages exchanges over refunds using AI.

ReturnGOs is a management platform that reduces exchange costs and eliminates third party intervention. When a refund request comes in, it automatically handles the exchange between the customer ad exchange. The exchange administrator sends a request to the returns provider with detailed information on the reason for the request, the requested amount, and the terms of service of the exchange. The returns provider analyzes the request and either approves the refund or redirects the customer back to the company.

ReturnGOs was designed for small to mid-size businesses to provide better exchange services. This simplified management system automates return management without requiring the exchange administrator to manually manage refunds. The company maintains complete records and ownership of all exchange-related information. ReturnGOs is compliant with the HIPAA Privacy Rule. The HIPAA ensures that customers' private health information is protected at all times.

Return GOs has several features that simplify exchange processing. First, an administrator can set parameters for custom refunds, which are then managed by an external data feed. Furthermore, once a refund request comes in, the exchange server receives requests from both the customer and returns center and reviews the request. If the refund request is approved, the refund is immediately transferred to the company.

ReturnGOs works as a broker between the customer and exchange. Exchange administrator and the returns center access each section of the system, reading all relevant information and making necessary adjustments. Once all the information is reviewed and all approval approvals are received, the refund is issued. This streamlined process guarantees accurate, timely, and secure refunds for both the customers and exchange. Since the entire process is automated, there is no more need for staff to manually approve or reject returns. This is also a big factor for small businesses that don't have enough personnel to approve or deny returns.

ReturnGOs is not connected to any particular exchange server or network. The company's technology allows the exchange administrator to access any application, not just the ones specified by the company. This makes returns easier and more convenient for customers, since the administrator can approve or deny requests across different exchanges. Furthermore, since multiple returns can be submitted at the same time, companies can increase their efficiency by reducing administrative load. The system is compatible with various applications, allowing the exchange administrator to prioritize requests.

ReturnGOs offers a real-time reporting solution that lets users view all returns and generate action suggestions. It provides real-time data flow between the exchange server and internal custom applications. This streamlines the approval process of returns and reduces the number of rejection notices for customers. It also eliminates duplicate or misleading return data. The reports generated by ReturnGOs can be exported or imported to Excel using the Import/ exporting Data tool.

Return GOs allows exchange administrators to approve or reject returns remotely. Since the system is integrated with the Exchange Server, the process is highly error-free and less time consuming. Customers and brokers can use the platform on any web-browser, even on mobile devices. This makes return management faster and simpler for companies and traders alike. The return management platform supports multi-Tenancy scenarios, which is an enhanced and simplified version of Multi-Tenancy scenario in the underlying Exchange Server. The Return GOs team at The True Trading, LLC is constantly improving the Return Management platform to ensure maximum client satisfaction and maximum compliance standards.